If you're experiencing performance issues or crashes, try the following steps:

1. Close Background Apps – Before launching the game, close any other apps running in the background to free up system resources.
2. Disable Battery-Saving Features – These can limit performance, so ensure they are turned off.
3. Check Your Connection – Ensure your WiFi or cellular connection is stable before playing.

If FPS drops persist:

• Lower the in-game graphical settings.
• Ensure your device isn’t overheating, as thermal throttling can reduce performance.
• Install the latest Android or iOS version.

Storage Matters Ensure you have enough free internal storage. Storage on an SD card won't help, and devices running near maximum capacity are more prone to crashes and slowdowns.

You can also try these steps to troubleshoot your issue:

• Reinstall the game.
• Clear the game’s cache, then restart your WiFi.
• Restart your network router or modem. If using cellular data, toggle Airplane mode on and off.
• Reboot your device.

If you're still experiencing technical issues, contact Player Support and include the following details:

• A description of the issue (e.g., trouble launching the game, connection issues, ads not working, etc.).
• When the issue started (e.g., after an update, reinstalling the game, or at a specific time).