Why is chat or marketplace not available?

⚠️Please note: These limitations are set automatically based on the account’s age and cannot be manually adjusted by Support. ⚠️

Some in-game features in Critical Ops may be restricted depending on the age set on your account when it was created or when you logged in.

What features can be restricted?

The following features may be unavailable or limited:

• In-game chat (including cross-team chat) or Global Chat
• Marketplace access
• Profanity filter settings
• Case openings and other in-game purchases

Why does this happen?

These restrictions are automatically applied to comply with regional laws and regulations on age-appropriate content and online interactions. They help ensure a safe and legally compliant experience for all players.