Managing In-App Purchases and Game Access

Critical Ops is a competitive online multiplayer first-person shooter designed for mobile devices. The game involves fast-paced combat and online interaction with realistic, violent content that may not be suitable for children.

What is the age limit for Critical Ops?

Critical Ops is rated PEGI 16+ due to its realistic violent content. The game has different age requirements on each platform:

  • Google Play (Android): Age 12+
  • App Store (iOS): Age 17+

Please review these age ratings before allowing your child to play.

My child made an in-app purchase without my permission. What can I do?

In-app purchases are generally non-refundable, as Apple, Google, or Amazon process the transactions. However, here’s what you can do:

For Apple (iOS) Devices:

  • Visit Apple Support and choose “Purchases, Billing, and Redemption” to report the issue.

For Google (Android) devices

  • Go to Google Play Help, select "Refunds & Returns," and follow the instructions.

For Amazon Devices:

Note: You can easily control in-app purchases, add password protection, or disable them entirely through your device’s settings. The steps vary depending on whether you use an Apple, Android, or Amazon device. Please see the instructions below:

Was this helpful?